Terms of Service

Terms of Service

1. Customer information
To become a customer of our site and to benefit from its services, kindly complete the registration process according to Scanngo’s requirements. You shall provide Scanngo with accurate information including, but not limited to, legal name, address, telephone and e-mail address.
Registration to this site is only open to residents of Singapore aged 18 and above. Scanngo owns the rights to terminate the registration of a customer at its own discretion and for any reason whatsoever.
Customer shall be responsible for updating his/her personal information to allow an accurate and timely processing of the order and delivery.

2. Pricing and Ordering
The prices reflected on the website are relevant to online purchases only.

The displayed prices may vary and subject to changes. Scanngo reserves the rights to amend the price or products details without prior notice.
Discrepancies may occur in the online order, we reserve the right to amend the final bill after the online order bill is presented to the customer.
Products in your order are charged at the purchase price applicable at the time when an order is submitted and as shown in the order confirmation.
For orders below $100 in value, a delivery fee of $15 will be incurred to the order bill. For orders worth $100 and above, delivery charges will be waived. Delivery charge may vary without prior notice.

Customer may only cancel the order which is not processed. For more details, you may call us to inquire.
Displayed images of the products on com.sg, may not reflect the true delivered product. Images are strictly for advertising and illustrative purposes.

Bulk orders should be placed 48 hours prior expected delivery schedule. We encourage all customers who wish to place the bulk order(s) to contact us before ordering.

3. Payment
Scanngo.com.sg, online purchases can be paid via Cash-on-delivery.
The order cannot be amended upon complete payment.

4. Delivery
Delivery Service is available at selected districts within mainland Singapore. Delivery service can only be provided at the condition that all relevant details (address, unit number, contact number, etc.) necessary for operations are provided accurately by the customer upon order. The customer is expected to check the accuracy of all details before order confirmation.

Delivery slots are available from 9.00am to 7.30pm from Monday(s) to Friday(s). (subject to change &/or availability).
For any delivery orders which include alcoholic drinks and/or tobacco products, the receiving party must be of legal age above 18 years old.
Should a delivery be unsuccessful due to lack of compliance to the here mentioned terms & conditions, such as, but not limited to, insufficient address details or invalid phone number, scanngo.com.sg, reserves the right to cancel the order and to apply a cancellation fee of $15.00 for each relevant order.

Re-delivery, in case of a first unsuccessful delivery due to inaccurate details provided by the customer, is subject to a $15.00 service fee.

5. Availability of Items
We reserve the right to replace any item with another of equivalent value depending on availability.

Privacy Policy and Terms and Conditions are subject to change and may be amended without prior notice.